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Have you ever wondered how wonderful it would be to find out what awaits you in the future? In private life, this is really hard to do, but in a business environment, having the ability to look ahead is a vital tool. Analysis of current trends and forecasting what will happen in the coming months can be valuable for business – not only in the telecommunications industry.
Taking advantage of the current trends in telecommunications
What are the top trend in the telecom industry? First, let’s look at a short summary of the trends of 2022. We can see that a few of them are the continuation of the topics that were trending last year. New 5G networks and all related issues are in the center, including service provision (private networks too) to strengthening partnership relations and working on simplifying them.
Among the telecom trends, there are also systems and processes based on artificial intelligence (AI). In 2023, we can take advantage of this technology to create chatbots. It is predicted that, by 2023, the first omnichannel chatbots dedicated to improving B2B sales will be introduced. These chatbots will be able to operate across multiple channels, including email, messaging platforms, and websites, providing seamless customer experience.
We cannot ignore the growing importance of smartphones. What if we told you that you can manage your network on mobile devices? Modern OSS has to transform to be able to offer more adequate functionalities, for example monitoring the health status of network elements.
What’s next in 2023? Future trends in telecommunications
More and more companies are starting to feel the pressure to behave in an environmentally responsible manner. This is mainly due to the increase in awareness and rising public opinion about “green” issues – including in the telecommunications industry. Over the past 50 years, annual carbon dioxide emissions have almost doubled (increasing by 90%). Thus, energy management and optimization systems (EMOS) will become increasingly valuable.
Comarch experts have joined forces to create a comprehensive and accessible publication that might be viewed as a guide to the future. In this publication, 11 predictions about the telecommunications industry will help you plan your company’s activities for at least the next year. It is worth noting global telecom trends, which are increasingly affecting smaller, sometimes even local, activities.
